INTERNAL OPERATIVES
- Neatness and order of the establishment.
- Product presentation
- Intervention of client complaints
- Geniality and courtesy of employees while attending clients
- Surveillance of employees customer service habits
- Collections theft
- Observation and control of clients and employees
- Irregularities in the contracting and procurement of
merchandise (inventory)
- Claims, losses and misconduct of all kinds, etc
- Distribution of drugs & alcohol
- Night shift activity (internal theft)
- Shipping irregularities
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EXTERNAL OPERATIVES
- Concealed Camera Installations
- Information leaks
- Expense Report Abuse
- Salesman surveillance in the field
- Pre-employment background checks
- Corporate Research
- Investigation of slander and character defamation
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